A-16 Ultra - Loud static when ADAT connects with mixer

bigBadWolf · Post by **bigBadWolf** » Tue Jul 09, 2002 6:30 pm

I have had a quick browse through related threads but none resolved my problem.

I have recently purchased an A-16 AD/DA converter.

With NOTHING ELSE CONNECTED in the routing window, when I connect the ADAT source to the mixer within Pulsar2, I get a loud static - intense white noise with a high pitched ring/modulation - on the connected channel. The input meters, of course, go way into the red.

This occurs REGARDLESS of whether the the A-16 is connected to the Pulsar2 card, or not. ( This connection is via light-pipe ) So it appears not directly related to the A-16 but appears more of an issue within Pulsar.

A few other observations:

- all lights on the A-16 are green - even during the "static"
- it occurs in either Master/Slave configuration
- THERE ARE NO RED LIGHTS DISPLAYED routing window ( in Pulsar ) suggesting no ADAT connection but the A-16 appears to be talking to Pulsar because the sample rate changes within the Sample Rate window ( in Puslar ) when I change the sample rate on the A-16.
- the A-16 performed properly on another PC when I took it back to the store to try to work out this problem.
- I de/re-installed Pulsar 3.1a ( including re-installing the drivers )

I believe this is not directly related to the A-16 - but I am absolutely confused as to its cause as it does suggest an issue within Pulsar.

System:

933 p3, 512, w98SE, Pulsar 3.1a, Sonar XL 2.0, matrox G550

Any suggestion will be appreciated.

Thanks

algorhythm · Post by **algorhythm** » Tue Jul 09, 2002 11:14 pm

your SURE you have it connected properly and have master <-> slave straight?
tried other ADAT cables?
Tried another ADAT-capable unit (e.g. another mixer, etc.)?

just a few suggestions. not trying to insult your intelligence or anything.

bigBadWolf · Post by **bigBadWolf** » Wed Jul 10, 2002 1:26 am

no insult taken

yep, am sure it is connected properly and it is the same ADAT cabling used by the music store.

But, as I explained, the noise occurs regardless of whether the A-16 is connected or not - it occurrs when I connect the virtual cables from ADAT SOURCE to MIXER.

bigBadWolf · Post by **bigBadWolf** » Sun Jul 14, 2002 5:55 pm

UPDATE:

problem solved. it was faulty PULSAR2 card - and thanks to the excellent after-sales service of my equipment supplier, it was promptly fixed.

Says something for being a loyal customer !

Now, i have a beautiful A-16 Ultra as part of the family.

cheers