believe me, they're driving me absolutely crazy.
the website went down for 2 days without notice or warning. their phones are off the hook and emails to the featureprice.com support addresses all bounce.
the planetz website came back up, but i am still completely disconnected from email--- all emails to planetz.com are bouncing since last thursday. attempting to connect to my usual pop mail server gives "connection refused".
i've still been unable to reach them. i finally found that they have suddenly revised their support system - again without warning (see here:
http://www.featureprice.com/support.php ) - so I entered in a new support "ticket" complaining about my email failures, and am awaiting some update...
this may be a fine opportunity to ask --- would anyone with a good server connection like to sponsor planetz on their webhost??? the site uses quite a bit of diskspace (about 2gb now), and a fair amount of bandwidth when people are downloading mp3s, etc... nicolas choukroun has volunteered to host the site from his server before, but i was a bit concerned when he told me he ran it from his house, over a dsl line.... but maybe that would be better than this??? featureprice's throughput-throttling mechanism is absolutely disastrous- as all of you have noticed. perhaps a slow dsl line with no throttling wouldn't be so bad, in comparison.
in the interim, please email me at
johnzzz@pacBLOCKSPAMBOTbell.net (and remove the BLOCKSPAMBOT there)
-john