Desperetely need HELP on Downloading ProPack, HELP!!!

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Nestor
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Post by Nestor »

I have just bought the Pulsar ProPack, but did it from the computer of a friend. Now, at home, I don't know what I have to do, or where I have to go to download the ProPack.

Should I have a key, where is it? what can I do... I desperetely want to TRY OUT my new Modular V2 Synths. Please HELP ME!!!
subhuman
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Post by subhuman »

Go to the Creamware website. Login (Click on "My Page"). Now, click on "Download." You can generate your package by clicking on the appropriate link next to the device. You will get a message saying your package was generated. Download it, double click the .OXE to install.
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darkrezin
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Post by darkrezin »

Chill Nestor :smile:

if you have v3.x software already, you have propack in your posession. Simply re-run the setup, putting the propack key (you can find it on your activation keys page) in the field during the installer.

peace
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Nestor
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Post by Nestor »

:roll: :roll: :roll: :roll: :roll:

<font size=-1>[ This Message was edited by: Nestor on 2002-03-29 14:21 ]</font>
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Nestor
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Post by Nestor »

Thanks Sub and Dark. I already know both procedures you are talking about, the problem is that there is no key for Propack.

Sub, I've already done the procedure you are talking about, but there is only the STS4000 listed, which is the only software I've bought. Where do I find the Propack, or why isn't there in the list? I think this is the real question. Please, help me!!! Thanks very much.
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Nestor
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Post by Nestor »

:roll: :roll: :roll: :roll: :roll: :roll:
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at0m
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Post by at0m »

Did you try this one?
Activate software serial number

You must tell them on which card you want it registered, I think, before you can get your key. Then check your personal page.

something you may forget...
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Nestor
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Post by Nestor »

Thanks AtOm, I've already thoroughly filled out the form, it's not that one...

What can I do now?
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<font size=-1>[ This Message was edited by: Nestor on 2002-03-29 14:51 ]</font>
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Nestor
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Post by Nestor »

The matter is as follows:

I've just bought the Propack, but did it on a public computer, with the person that gently borrow me its Visa card con I don't have one myself, so I didn't download the Propack there, cos it's not my computer.

Now, I'm at home, and do not have a clue on how to get the download. I do not find the Propack anywhere to be downloaded. This is the plot. Please, what can I do so?
*MUSIC* The most Powerful Language in the world! *INDEED*
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Nestor
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Post by Nestor »

The matter is as follows:

I've just bought the Propack, but did it on a public computer, with the person that gently borrowed me its Visa card con I don't have one myself, so I didn't download the Propack there, cos it's not my computer.

Now, I'm at home, and do not have a clue on how to get the download. I do not find the Propack anywhere to be downloaded. This is the plot. Please, what can I do so?
*MUSIC* The most Powerful Language in the world! *INDEED*
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Nestor
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Post by Nestor »

The matter is as follows:

I've just bought the Propack, but did it on a public computer, with the person that gently borrowed me its Visa card cos I don't have one myself, so I didn't download the Propack there, it's not my computer.

Now, I'm at home, and do not have a clue on how to get the download done. I do not find the Propack anywhere to be downloaded, nor any guidance to follow. This is the plot. Please, what can I do so?
*MUSIC* The most Powerful Language in the world! *INDEED*
subhuman
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Post by subhuman »

dArKr3zIn is correct. You have the software with Pulsar V3.0 <i>already</i>, all you need to do is reinstall, this time checking the "ProPack" box, and entering your ProPack key.

You already have ProPack software, all you need is the key. Do you have the key? If not, when you bought it - who's account did you login to buy it from, and which board did you register it to? If the key isn't showing up in your "My Page - Serials" section, then email Creamware (support@creamware.de) with your board ID number, the date & time of purchase, and wait, they should give a reply next week after the weekend.

But really - I didn't have this problem. They key appeared immediately in "MY Page Serials" section of Creamware's website and I was off and running a few minutes later.
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Nestor
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Post by Nestor »

Thanks Sub, I'm going to che it out.

<font size=-1>[ This Message was edited by: Nestor on 2002-03-29 16:51 ]</font>
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Post by Nestor »

Thanks Sub, as always you're there giving us the good advice. Thanks to you all, I'm going to do as you tell me, so I get it soon.

I'm krazy axious for trying it out!!!

Cheers :smile:
subhuman
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Post by subhuman »

So the ProPack key is nowhere to be found in your Creamware My Page area? Very odd. Don't you have to login @ Creamware to even buy the device?

Anyone else run into the same problem can give Nestor here some advice?
Spirit
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Post by Spirit »

Nestor, did you receive a confirmation email and order number at your specified email address ? If not perhaps your order was never successfully processed. This would explain your empty download page.
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Nestor
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Post by Nestor »

Everyting has been correctly processed.

You seem to be talking about two emails, I've got just one with the Order Number. Thats all.

I'm thinking it is probable because we are in Good Fridey, that could be the very reason, couldn't it?
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Spirit
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Post by Spirit »

No, just one email.

Well that's good news in a way. At least you've got proof. Maybe Good Friday is a reason but I thought it was all automated.

An email to CW is the best option perhaps. Include your order number.

Sorry I have nothing else to offer. :sad:
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Nestor
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Post by Nestor »

The fact that we are here to each other, is much that what you think for me!!! :smile:
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Nestor
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Post by Nestor »

I'm so happy now!!! :smile: :smile: :smile: thank you you guys for your answers anyway!

I left the computer, forgot about everything went to see King of Kings, a wonderful film about Jesus Christ and then came back.

Reestarted the job, went to the Creamware My Page then to Activation Keys and all the Keys where there, written down, at last!!! The Modular 2, the ProPack, the Pulsar Softaware and both Samplers the STS3000 and the STS4000. What happend? Perhaps net congestion cos of Good Friday? Maybe lost data? I don't know.

Nevertheless, the Download page has nothing but the STS4000 to download. I've done it from the CD of Pulsar V3.1 so no problems. Have a very nice weekend you all, and thanks for your support... :smile:

<font size=-1>[ This Message was edited by: Nestor on 2002-03-29 20:01 ]</font>
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