Ok, I must be doin something wrong, what exactly is ralph's

Basic Pitch · Post by **Basic Pitch** » Mon Mar 07, 2005 10:59 am

Greetings all,

Well its been months now with multiple emails sent to CW regarding a faulty key for my SDK kit, I have sent emails too a few different addys, the latest being rb@creamware.de all of which have gone through with out a mailerdeamon returning the email so what gives?

Am I just not using the correct address, there is no way it should take 2 months with multiple emails to recieve a response, only thing I can think of at this point is I have to b using the wrong email address.

Any one able to solve rubix cube?

Thanks in advance!

Post by **hubird** » Mon Mar 07, 2005 11:04 am

that email adress is perfectly right, BP

and I used this one succesfully in the near past.

Basic Pitch · Post by **Basic Pitch** » Mon Mar 07, 2005 11:35 am

Hrmm,

What gives then, how many emails would you think is the norm lol, 2-3, 4-5? I guess il send again, I do realize these guys are probably super busy, but were talkin 2 months of emails at this point lol, surely they could hook me up already

Cheers!

Post by **hubird** » Mon Mar 07, 2005 8:19 pm

I would make a call.
I always had succes with calling, with NI and CWA a few times.
After the first call, email always served perfectly.
it won't cost much if the subject isn't a (computer) problem, the other side of the line is always and very busy and very experienced

At least they know to stay very calm, I found that remarkable a few times

samplaire · Post by **samplaire** » Mon Mar 07, 2005 8:27 pm

I rather get response from CWA. But, indeed, I also have a problem with a particular topic to receive an answer

Perhaps your email address (or more precisely you domain) is somehow in their spam list?

okantah · Post by **okantah** » Tue Mar 08, 2005 3:07 am

very strange to me to hear this.last friday ihad problem with my keys,so send email to CWA,immediately they call me back in Amsterdam beco's they misunderstood my message,after few minits the problems were solve.
yes they are very busy working on new stuff,& Im looking foreward for what they coming with.
cheers.

Basic Pitch · Post by **Basic Pitch** » Tue Mar 08, 2005 10:18 am

Ill try and resend again from the address they use to send me all their specials they run and see what happens..

Cheers!

at0m · Post by **at0m** » Wed Mar 09, 2005 12:35 pm

http://www.planetz.com/forums/viewtopic ... forum=11&7