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Posted: Sun May 02, 2004 6:08 pm
by powerhippo
Hallo folks!
Same crazy thing on CW site!
I'm (3years)registreted user of the Creamware cards,end I
receved from CW a new "nickname" end several "Password's" but I still can't get "MY PAGE".
What to do to get "My Page" on CW site maybe can you tell me for advice?????????
Sometimes I get warning LOGIN FAILED end sometimes YOU ARE ALREADY LOGIN but
when I ,after that, continue to get "My page" same thing show up like "LOGIN FAILED",
if I go to "REGISTER NEW LOGIN" i receve message "YOU ALREADY HAVE A LOGIN" end
everything goes back in the cycle again!!!!!!!!!
Still NO HELP;no e-mail from CW support page!
Which is the nearest way to solve this problem.
What do you think about that?????????
ANYONE HAVE SAME PROBLEMS?????????????
Posted: Sun May 02, 2004 6:50 pm
by genoxcide
Try to call CW via phone between 14-17:00 during the week... if there is no free line or no one gets on the phone try a bit later... i always got someone on the phone... probably you get ralf... he'll help you surely out of your mess with your login
cheerz,
GenocidE
Posted: Sun May 02, 2004 8:08 pm
by powerhippo
hmmmmmm,thanks anyway!!!!!!!
Posted: Mon May 03, 2004 2:47 am
by genoxcide
yes i know thats not the help you wanted... but at least i think its better to ask CW directly because others probably have this bug too and so CW could also fix it somehow... and you can write in here a solution if there is one
Cheerz,
GenoX
Posted: Mon May 03, 2004 3:44 am
by valis
Just for the record here, what's your browser & Operating System? Also if you do resolve this with Creamware its useful to still reply your results here...
Posted: Mon May 03, 2004 4:02 am
by at0m
cookie settings could be the cause...
Posted: Mon May 03, 2004 6:37 am
by valis
Hence browser & OS. I know that firefox has some weirdness across systems for me with cookies (especially with php).
Posted: Mon May 03, 2004 10:54 am
by BingoTheClowno
Ralph will help you, just be patient!
Posted: Mon May 03, 2004 1:03 pm
by genoxcide
On 2004-05-03 11:54, BingoTheClowno wrote:
Ralph will help you, just be patient!
*heavy shaking the head up and down* YEPPA
cheerz,
GenoX
Posted: Mon May 03, 2004 1:17 pm
by Ralf
Hi,
i have had exactly this stuff together at the telephone. Maybee You ???
If yes, let me know. Otherwise write to
rb@creamware.de and i will take care tomorrow.
Please notice, that you must allow cockies and you have to activate java in your browsersettings.
Sorry, that's all i can do at the moment.
cheers
Ralf
On 2004-05-02 19:08, hippo10 wrote:
Hallo folks!
Same crazy thing on CW site!
I'm (3years)registreted user of the Creamware cards,end I
receved from CW a new "nickname" end several "Password's" but I still can't get "MY PAGE".
What to do to get "My Page" on CW site maybe can you tell me for advice?????????
Sometimes I get warning LOGIN FAILED end sometimes YOU ARE ALREADY LOGIN but
when I ,after that, continue to get "My page" same thing show up like "LOGIN FAILED",
if I go to "REGISTER NEW LOGIN" i receve message "YOU ALREADY HAVE A LOGIN" end
everything goes back in the cycle again!!!!!!!!!
Still NO HELP;no e-mail from CW support page!
Which is the nearest way to solve this problem.
What do you think about that?????????
ANYONE HAVE SAME PROBLEMS?????????????
Posted: Tue May 04, 2004 9:24 am
by powerhippo
Everything works fine now!
Big THANKS To Ralf(CW)!!!!!