STILL NO HELP FROM CW ! ! ! ! ! !

powerhippo · Post by **powerhippo** » Sun May 02, 2004 6:08 pm

Hallo folks!

Same crazy thing on CW site!
I'm (3years)registreted user of the Creamware cards,end I
receved from CW a new "nickname" end several "Password's" but I still can't get "MY PAGE".
What to do to get "My Page" on CW site maybe can you tell me for advice?????????
Sometimes I get warning LOGIN FAILED end sometimes YOU ARE ALREADY LOGIN but
when I ,after that, continue to get "My page" same thing show up like "LOGIN FAILED",
if I go to "REGISTER NEW LOGIN" i receve message "YOU ALREADY HAVE A LOGIN" end
everything goes back in the cycle again!!!!!!!!!
Still NO HELP;no e-mail from CW support page!

Which is the nearest way to solve this problem.
What do you think about that?????????

ANYONE HAVE SAME PROBLEMS?????????????

genoxcide · Post by **genoxcide** » Sun May 02, 2004 6:50 pm

Try to call CW via phone between 14-17:00 during the week... if there is no free line or no one gets on the phone try a bit later... i always got someone on the phone... probably you get ralf... he'll help you surely out of your mess with your login

cheerz,
GenocidE

powerhippo · Post by **powerhippo** » Sun May 02, 2004 8:08 pm

hmmmmmm,thanks anyway!!!!!!!

genoxcide · Post by **genoxcide** » Mon May 03, 2004 2:47 am

yes i know thats not the help you wanted... but at least i think its better to ask CW directly because others probably have this bug too and so CW could also fix it somehow... and you can write in here a solution if there is one

Cheerz,
GenoX

valis · Post by **valis** » Mon May 03, 2004 3:44 am

Just for the record here, what's your browser & Operating System? Also if you do resolve this with Creamware its useful to still reply your results here...

at0m · Post by **at0m** » Mon May 03, 2004 4:02 am

cookie settings could be the cause...

valis · Post by **valis** » Mon May 03, 2004 6:37 am

Hence browser & OS. I know that firefox has some weirdness across systems for me with cookies (especially with php).

BingoTheClowno · Post by **BingoTheClowno** » Mon May 03, 2004 10:54 am

Ralph will help you, just be patient!

genoxcide · Post by **genoxcide** » Mon May 03, 2004 1:03 pm

On 2004-05-03 11:54, BingoTheClowno wrote:
Ralph will help you, just be patient!

*heavy shaking the head up and down* YEPPA

cheerz,
GenoX

Ralf · Post by **Ralf** » Mon May 03, 2004 1:17 pm

Hi,

i have had exactly this stuff together at the telephone. Maybee You ???

If yes, let me know. Otherwise write to rb@creamware.de and i will take care tomorrow.

Please notice, that you must allow cockies and you have to activate java in your browsersettings.

Sorry, that's all i can do at the moment.

cheers
Ralf

On 2004-05-02 19:08, hippo10 wrote:
Hallo folks!

Same crazy thing on CW site!
I'm (3years)registreted user of the Creamware cards,end I
receved from CW a new "nickname" end several "Password's" but I still can't get "MY PAGE".
What to do to get "My Page" on CW site maybe can you tell me for advice?????????
Sometimes I get warning LOGIN FAILED end sometimes YOU ARE ALREADY LOGIN but
when I ,after that, continue to get "My page" same thing show up like "LOGIN FAILED",
if I go to "REGISTER NEW LOGIN" i receve message "YOU ALREADY HAVE A LOGIN" end
everything goes back in the cycle again!!!!!!!!!
Still NO HELP;no e-mail from CW support page!

Which is the nearest way to solve this problem.
What do you think about that?????????

ANYONE HAVE SAME PROBLEMS?????????????

powerhippo · Post by **powerhippo** » Tue May 04, 2004 9:24 am

Everything works fine now!
Big THANKS To Ralf(CW)!!!!!