Illegal software serial numbers!!!!!!!! What???!!!!

Astral Fridge Magnet · Thu Apr 29, 2004 5:22 pm

Hello again,

Perhaps I am doing something wrong, but I still can't seem to download the Scope 4 download.
I got my activtion keys (for 3 boards) and tried to enter them in "Activate serial number page", including the brackets. But I get this message:

"Error : illegal Software serial number. If you are sure you didn't make a typemismatch, then contact our support."

What the hell is going on?? Can someone please explain? Who would have thought so much hassle for a simple download??

I can assure you I have entered the numbers correctly (copy and paste) and these were the numbers sent to me by Creamware by email.

Regards

[ This Message was edited by: Weirdo The Weird on 2004-04-29 18:28 ]

fidox · Post by **fidox** » Thu Apr 29, 2004 6:07 pm

hi!

did you try with { and } too ?
i was doing the same , copy and paste, but just the numbers, then everything goes ok

hope this helps

matej

alfonso · Post by **alfonso** » Thu Apr 29, 2004 6:50 pm

Could it be you copied some space too after the bracket?

Basic Pitch · Post by **Basic Pitch** » Thu Apr 29, 2004 6:56 pm

Most likely the { and the }, I did the same thing 1st and only entered the number with out the brackets and untill I figured out I wassnt doing it right I was like WTF, this is the right number hehe.

Cheers!

Astral Fridge Magnet · Thu Apr 29, 2004 9:42 pm

Hello,

Yes, I have done it exactly as was given to me, with the brackets{ }.
I copied and pasted, so there is no way I could have typed something wrongly.

Thanks for the replies so far

Micha · Post by **Micha** » Fri Apr 30, 2004 4:27 am

I had the same error message and, like alfonso suggested, it has been a trailing blank.

Astral Fridge Magnet · Fri Apr 30, 2004 8:39 am

Believe me I have tried EVERY possible combination. With spaces after the brackets, no spaces,I have typed them in manually , so no copy and paste. I have even tried entering the numbers by standing on my head, wearing my underwear inside out, standing on my head and wearing my underwear inside out, sacrificing chickens under a full moon etc...etc....

[ This Message was edited by: Weirdo The Weird on 2004-04-30 09:40 ]

Plato · Post by **Plato** » Fri Apr 30, 2004 8:59 am

forgive me if I'm stating the obvious, but you are using the right code for the right board are you?......maybe registering one at a time?

Astral Fridge Magnet · Fri Apr 30, 2004 10:59 am

Of course I am Plato

Plato · Post by **Plato** » Fri Apr 30, 2004 11:02 am

Shayne White · Post by **Shayne White** » Fri Apr 30, 2004 11:09 am

Are you sure you're at the right page? The "Activate software serial number" is completely separate from "Activate Scope 4.0."

Astral Fridge Magnet · Fri Apr 30, 2004 12:31 pm

Hi,

Yes, I am definitely on the right page and just to be sure I even tried on the other pages too. As I said I have tried EVERYTHING short of sacrificing a virgin to appease the gods.

I have sent an email to Creamware but I don't expect a reply very soon as I am sure they have loads of emails to deal with

[ This Message was edited by: Weirdo The Weird on 2004-04-30 13:31 ]

[ This Message was edited by: Weirdo The Weird on 2004-04-30 13:35 ]

firubbi · Post by **firubbi** » Fri Apr 30, 2004 1:10 pm

Only cw people can help you. for me ... i didn't recieve any password form cw..... 4 days gone

how many days that will take to send those password?
thanks

astroman · Post by **astroman** » Fri Apr 30, 2004 1:43 pm

2 additional ideas:
the serial number generator lost it's mind due to overloading
since you've registered several boards the order does matter.
imho one can register several boards to benefit from the 50% bonus, but finally the software is registered only to one 'master' board.
As I understand your first post you transmitted all - did you try a single one ?

actually it's just speculation by me as I will stay away from those pages for a while

good luck, Tom

BingoTheClowno · Post by **BingoTheClowno** » Fri Apr 30, 2004 2:07 pm

I only had one problem with Six Strings, all the other plugins registrations went smoothly.