Problems with SFP 4.0 install and keys

FLOW · Post by **FLOW** » Thu Apr 22, 2004 3:23 am

Hello,

I'm a pulsar 1 onwner. i have done all the registration for SFP 4.0 on the creamware website. it even says "50% discount mode on" My Alkeys.skf doesn't mention any key for SFP4.0. I tried to install SFP 4.0 and uses the Allkey.skf but only says that i have a key for SFP 3.0, so it won't install. i already emailed creamware, but got no reaction yet. the only thing i can't figure out is the registration part on "My page" it asks for a hardware serial and a software serial. What does a software serial looks like ?

Anybody have the same problem,

Thanx in advance

Greetz FLOW

mosesve · Post by **mosesve** » Thu Apr 22, 2004 4:11 am

I´ve got the same problem,

the activation site is processing,.......... the shop is switched to half-mode but on my activation key site, there´s nothing more than my 3.1 allkey.

Please tell me if you got an answer from support at creamware, as I do, if i get first.

Mo

FLOW · Post by **FLOW** » Thu Apr 22, 2004 4:13 am

Hi mosesve,

Big thanx for your reaction, what a relief that i'm not the only one. When i get a reaction from creamware I will post it here.

Greetz FLOW

[ This Message was edited by: FLOW on 2004-04-22 05:23 ]

Cochrane · Post by **Cochrane** » Thu Apr 22, 2004 4:52 am

If you see, under the line Scope Fusion Platform, there is a new key: SCOPE platform with the 4.0 activation key.

I haven't tried mine (I'm not @home now), but my allkey has this new entry.

Cheers,
Cochrane

mosesve · Post by **mosesve** » Thu Apr 22, 2004 4:59 am

Alrighty,

Welcome to SCOPE FUSION PLATFORM 4...

So hit F5 on your activation keys site and download the allkey. Mine is 7kb instead of 6...

mo

FLOW · Post by **FLOW** » Thu Apr 22, 2004 5:18 am

Mine is still not updated

" Effects Package I
" Main Studiotools Package
" Pulsar Application
" SCOPE Fusion Platform
" SCOPE Platform
" STS-2000P
" Synthesizer Package I
" Synthesizer Package II
" Volkszämpler SFP

Only got these

[ This Message was edited by: FLOW on 2004-04-22 06:18 ]

Cochrane · Post by **Cochrane** » Thu Apr 22, 2004 5:47 am

" SCOPE Platform

This is the new key!

(I've compared old and new and in the old allkey there wasn't this key...)

greetz,
Cochrane

FLOW · Post by **FLOW** » Thu Apr 22, 2004 6:03 am

Ok thanx, i'm going to try another install

Greetz FLOW

FLOW · Post by **FLOW** » Thu Apr 22, 2004 6:19 am

Yess is works

Thanx for the help

Greetz FLOW

at0m · Post by **at0m** » Thu Apr 22, 2004 6:27 am

Also check out this topic in Announcements, I posted a couple of hints on how to get the new OS going...

Good luck!

Plato · Post by **Plato** » Thu Apr 22, 2004 7:33 am

I'm not getting a 'Scope Platform' key, but I am getting the 'sorry' message.....'an error occured while sending your key etc.....bugger!

samplaire · Post by **samplaire** » Thu Apr 22, 2004 7:47 am

Try several times, it worked at mine.

Plato · Post by **Plato** » Thu Apr 22, 2004 8:00 am

Did you have 'already ordered' in the state box next to serial # ?

samplaire · Post by **samplaire** » Thu Apr 22, 2004 8:07 am

Now I don't remember - I was too excited with just going through the process...

I only remember I had to do the process twice or even 3 times to receive the e-mail. I think as I wrote in another thread - the server is overloaded now...

sym90 · Post by **sym90** » Thu Apr 22, 2004 9:05 am

Hi,
I confirm that the activation key process doesn't work now : NO e-mail sent and the same error :

"Your activation codes are now sent via e-mail to this address:
(my e-mail )An error occured while sending your keys! Plaese contact our support. Sorry... "

sYm

Ricardo · Post by **Ricardo** » Thu Apr 22, 2004 9:59 am

Same here

Could someone from CWA help us out here please ??

_________________
Ricardo (of the Clan 'Ricardo')

[ This Message was edited by: Ricardo on 2004-04-22 11:00 ]

siriusbliss · Post by **siriusbliss** » Thu Apr 22, 2004 9:54 pm

Here's my usual error message:
24-hours and no key.
The allkeys is my old one.

****
SCOPE 4.0 Keys were requested for:
No. HWSNO (Hardware)
No activation-keys were mailed ...

I've never had any problems updating in 5 years. So now, I just feel like an idiot.

siriusbliss · Post by **siriusbliss** » Thu Apr 22, 2004 11:27 pm

got it now. Took five freakin' tries before it 'kicked in'.

Up and running now.

Now....where's that Samplitude 8.0?

Nestor · Post by **Nestor** » Fri Apr 23, 2004 12:55 am

As I always have done, I wait till there is no more exitment, and then I download the software, when the servers are light working. Nevertheless, if there is any problem, and as I am working, I preffer not to risk any down fall to my system.

If you are working in any serious project and you are still not there, finishing, I would recomend you not to upgrade till you fihish, just in case. Cheers.

sym90 · Post by **sym90** » Fri Apr 23, 2004 2:03 am

Now the system is working again.
I received by e-mail all keys, i activated them and they work, for each card.

Thanks Creamware.

Once again, they are giving us for free a new version (and its updates)... Remember it is since 1998! And with a 50% plug-in bonus for *everyone*

sYm

[ This Message was edited by: sym90 on 2004-04-23 04:30 ]