This post is as a reaction to an earlier thread "Creamware responsibility"
To the people at Creamware,
Maybe it's better not to advise any (specific) hardware other than yours. There are several reasons for this.
1) Your company cannot guarantee it's working and you're company is not willing to take any responsibility for it.
2) Hardware advised by the 'Creamware' company (people will look at you like this) will be looked at (lots of customers do), as 'the only working hardware'. This is a little on the edge, because it leaves room for 'deals with harware manufacturers', when it comes to optimising software, driver compatibility, etc..
3) It's more professional to tell your customers "At this moment we don't know what the exact problem is" than give them an (expensive) 'solution', which is not guaranteed to work.
Ofcourse I understand that all you try to do, is to help people out the best you can. Just take the thing above in consideration.
Best regards,
Marcel