Site running slow

at0m · Post by **at0m** » Fri Oct 25, 2002 3:17 pm

Hi John,

Been experiencing a very good connection, since you moved the files. Probably that bug correction will speed things even further up.
Just in time for the November Contest

Cheers!

-at0mic.

petal · Post by **petal** » Sat Oct 26, 2002 3:37 pm

Yes, the site is much faster now - great !

Thomas

samplaire · Post by **samplaire** » Tue Oct 29, 2002 4:08 am

No probs now! Thanks. Once (it was about a year ago) I had a problem uploading my song . John helped me then uploading it for me. 2 days ago I uploaded my 2 new songs without any problem.

kensuguro · Post by **kensuguro** » Thu Oct 31, 2002 3:16 am

First time since the fix, the sites been deadly slow today.. hope it's something temporary. (the fix definitely worked though)

Post by **hubird** » Thu Oct 31, 2002 12:05 pm

yeah, at the very moment it's allright, but 15 hours ago I allmost couldn't get through.
Just to inform, John...

John Cooper · Post by **John Cooper** » Thu Oct 31, 2002 1:00 pm

Yesterday's problems were totally different from the slow-site issues we had before.

The entire webhost was down (even their own website was in trouble). Following is their response to my cries for help.

------------------
Subject: OUTAGE
Approx. 0900hrs - Noticed packets out of sequence
Approx. 1000hrs - began trace
Approx. 1100hrs - Notified Administration of possible network congestion
Approx. 1130hrs - Extreme latency introduced into network
Approx. 1200hrs - Network down Emergency
Approx. 1300hrs - Emergency staffing meeting
Approx. 1330hrs - Emergency staffing meeting concludes and Representatives try to
answer concerned clients.
Approx. 1400hrs - Called Cisco Systems TAC center for P1 case
Approx. 1410hrs - Dispatched Diagnostic equipment on to network
Approx. 1600hrs - Located possible causes
Approx. 1630hrs - Began Replacement of suspected causes
Approx. 1800hrs - Still trying to resume network operations
Approx. 2000hrs - Located a Line Card and Possible laser fault in our 10G backbone to ouGSR Core
Approx. 2100hrs - Cisco Systems locating parts to air ship
Approx. 2400hrs - Parts arrive via private courier
Approx. 2430hrs - Network Operations Resume Normal OUT
Remaining hours close intrusive testing and monitoring.
This is not covered by our UPTIME GUARANTEE due to faulty workmanship in equipment (act of god)

------------------
Amusing to note the very last sentence (this is not covered by their 99.9% uptime guarantee. Apparently god broke the routers...)

Anyway, looks like they fixed it, and planetz is snappy again.

-John

Post by **hubird** » Fri Nov 01, 2002 8:53 am

thanks John, nice to read this, sounds ( looks) like Startrek a bit

krizrox · Post by **krizrox** » Fri Nov 01, 2002 1:20 pm

I'm still seeing some problems. A couple of hours ago I couldn't post a response to a message.

samplaire · Post by **samplaire** » Fri Nov 01, 2002 1:54 pm

Yeah, the same here - sometimes after typing 'www.planetz.com and so on you got an reeor message saying you can't connect to that site and after clicking on refresh button everything went ok. strange.

John Cooper · Post by **John Cooper** » Fri Nov 01, 2002 5:08 pm

Yeah, it's happening to me too. This is the first time I've been able to get thru in the last hour.

I've been unable to retrieve my email too. Frustrating!! I entered another problem report in their help system, we'll see what happens.

They must still be having problems. Maybe all their warranties on their Cisco stuff just expired??

One of the reasons I chose this webhost was their reliability and speed. See here:
http://www.featureprice.com/?c=11&p=1

Frustrating that they seem to have had a bunch of problems since I moved planetz to them.

-John

samplaire · Post by **samplaire** » Fri Nov 01, 2002 5:31 pm

20 minutes ago I got this message:
****************
An Error Occured
------------------------------------------------------------------------
phpBB was unable to connect to the database.
Please check $dbhost, $dbuser, and $dbpasswd in config.php.
****************

<font size=-1>[ This Message was edited by: samplaire on 2002-11-01 17:34 ]</font>

Immanuel · Post by **Immanuel** » Fri Nov 01, 2002 5:52 pm

99.9% uptime is 99.85 -> 99.4999... Atleast, where I come from That gives them a maximum of 13 hours off-time a year. Just for the record.

John Cooper · Post by **John Cooper** » Fri Nov 01, 2002 5:55 pm

Except it looks like they're considering any hardware failures to be exempt from the rule. See where they say:

"This is not covered by our UPTIME GUARANTEE due to faulty workmanship in equipment (act of god"

Urg..

In any case, the site seems to be running snappy again.
-John

Nestor · Post by **Nestor** » Wed Nov 06, 2002 11:40 am

I’m just back, didn’t have a connection for a couple of weeks. Right now everything seems to be running ok.
Thanks John

Post by **hubird** » Thu Nov 07, 2002 1:07 am

a couple of weeks??
damn, didn't know the site was that slow...

paulrmartin · Post by **paulrmartin** » Sun Nov 10, 2002 10:05 pm

Can't upload a song on Sundays?

Immanuel · Post by **Immanuel** » Mon Nov 11, 2002 2:12 am

I still sometimes have to stop my browser, because it passes a minute without anything comming in. Second try works most of the time though.

Immanuel

samplaire · Post by **samplaire** » Mon Nov 11, 2002 5:18 pm

yeah, I got problems tonight, too (at mine it is 11:13 PM (CET)). Same as Immanuel.

krizrox · Post by **krizrox** » Tue Nov 12, 2002 4:12 pm

Also still seeing occasional problems.

cook · Post by **cook** » Wed Nov 13, 2002 8:02 am

It's been running pretty good for a week now or so.

If you continue experencing troubles, consider transferring it onto a dedicated server!