Creamware "My Page" not opening

annecyops · Post by **annecyops** » Mon Dec 11, 2006 1:59 pm

Hey does anyone have any trouble opening up their information on the Creamware "My Page" site?? I'm trying to reinstall my Scope Producer pack on my computer & I need that page with all my codes and stuff. Shit.

Herr Voigt · Post by **Herr Voigt** » Mon Dec 11, 2006 2:25 pm

Didn't you save your allkeys.skf anywhere? If not, mail to rb[at]creamware.de. He can help.

Best, Thomas

astroman · Post by **astroman** » Mon Dec 11, 2006 2:42 pm

the file is also known as Scope.rgy in the Sfp\App\Bin directory

dawman · Post by **dawman** » Mon Dec 11, 2006 4:25 pm

Great announcement there, thanks. The Creamware folks will be happy for the publicity.

hifiboom · Post by **hifiboom** » Mon Dec 11, 2006 4:27 pm

we all know: that happens once a month and last about half the month......

You get used to it....

contact ralf, I would recommend to always save the allkeys file on your harddisk....

annecyops · Post by **annecyops** » Mon Dec 11, 2006 5:05 pm

Yeah, thanks, wow, now I know. I'll save the hell out my allkeys.skf. That's crazy. Well thanks I've sent an email in and hopefully, really hopefully I'll get a responce and be up and running again. Bloody hell.

Audiographe · Post by **Audiographe** » Tue Dec 12, 2006 12:39 am

Your allkeys is here :
http://www.keys.creamware.de/xxxxx/allkeys.skf
xxxxxx = your card number

@+

Post by **garyb** » Tue Dec 12, 2006 12:54 am

wow, is that public info?

7XL · Post by **7XL** » Tue Dec 12, 2006 1:15 am

It doesn't work, I just tried it. Error 404 and some German text.

katano · Post by **katano** » Tue Dec 12, 2006 2:44 am

works here, but the allkeys are ancient, Juli 2005... mail ralf for the allkeys, as usual...

kylie · Post by **kylie** » Tue Dec 12, 2006 3:01 am

Audiographe wrote:Your allkeys is here :
http://www.keys.creamware.de/xxxxx/allkeys.skf
xxxxxx = your card number

I got a link like that mailed by.. I think ralf, but that only worked for the card I just registered (I have several). there was no way of getting the keyfiles for my older cards. I was told later in a mail the feature was abandoned anyway. I can, nevertheless, still request that special allkeys file (my link was given without the www at the beginning, but the host is the same, anyway).

a short check tells me, hm, flexor seems to be missing, so it's old

-greetings, markus-

steffensen · Post by **steffensen** » Tue Dec 12, 2006 3:06 am

astroman wrote:the file is also known as Scope.rgy in the Sfp\App\Bin directory

whadya know, thx for the tip

annecyops · Post by **annecyops** » Tue Dec 12, 2006 4:25 am

Hey has anyone emailed rb@creamware.de about this problem before?? Has he gotten back to you at all? As I said, I sent in an email about the "My Page" site being down, but haven't gotten a reply yet. Man.

kylie · Post by **kylie** » Tue Dec 12, 2006 4:55 am

annecyops wrote:Hey has anyone emailed rb@creamware.de about this problem before?? Has he gotten back to you at all? As I said, I sent in an email about the "My Page" site being down, but haven't gotten a reply yet. Man.

I wrote them several months ago, when I just needed it. they got back at me, yes, and said something like thanks for the hint. afair mypage was up 1 or 2 days later, when I checked again. I think I mailed to support@... instead of ralf, btw.

-greetings, markus-

Post by **garyb** » Tue Dec 12, 2006 1:00 pm

if you write from a freebie email account, you may get spam filtered. there are hundreds and hundreds of spam messages each day, sometimes real email gets missed. try again.

ali · Post by **ali** » Tue Dec 12, 2006 3:40 pm

he already got a response at 9.22am this morning (pacific)

kylie · Post by **kylie** » Tue Dec 12, 2006 11:04 pm

ali wrote:he already got a response at 9.22am this morning (pacific)

would somebody be so kind to reveal what was said in that response?
or is that top secret?

-greetings, markus-

Otto_Tomek · Post by **Otto_Tomek** » Wed Dec 13, 2006 2:36 am

Good morning sunshine

ali · Post by **ali** » Wed Dec 13, 2006 9:48 am

kylie wrote:
ali wrote:he already got a response at 9.22am this morning (pacific)
would somebody be so kind to reveal what was said in that response?
or is that top secret?

-greetings, markus-

Sure:

and I Quote:

Hello ,

please find your allkeysfile attached. You can get the scope software via download from :

ftp://ftp.creamware.de/Software/Scope_family/Scope4.0/

mit freundlichen Grüßen / best regards

CreamWare Service Team
info@creamware.de

kylie · Post by **kylie** » Wed Dec 13, 2006 12:15 pm

ali wrote: please find your allkeysfile attached. You can get the scope software via download from :

thanks, ali.
maybe the question should have been a different one (and I was somewhat interested in the answer to that...).

I know quite well that I can get my keyfiles whenever I ask ralf for that, but I got accustomed to have access to my profile whenever and wherever I want. when I'm at the office I have no physical access to my cards, and there are, you know, occasional events like the winterspecial, where it comes handy to have a look at my cards to see which one I should license a special item to. I also like the idea of the generated downloads. but there seems a coincidence between special sales and mypage downs. I'm sure it's online all the time, but not when I (and I understand the creation of this thread as a proof that I'm not alone

) need it most.

that's why I was hoping for an answer to the question "when will it be back up?"
I don't mind the shop. the interim solution is fine for me, but I would be happy if mypage was back.

-greetings, markus-