I can´t activate my pulsar-card on Creamwares homepage.

Ume · Post by **Ume** » Sun Oct 09, 2005 12:23 pm

I am trying to update to v.4 but i get some error message about server problems.

I have been trying for some days now.
I have also mailed the support, but no answer.

Does anybody know how to get in contact with the support?

astroman · Post by **astroman** » Sun Oct 09, 2005 12:57 pm

preferably not on weekends - even Ralfs need an oocasional rest now and then...

the registration server is set to manual operation due to people trying to abuse it - that's a fake message

cheers, tom

[ This Message was edited by: astroman on 2005-10-09 13:59 ]

Ume · Post by **Ume** » Mon Oct 10, 2005 12:00 am

again

Error : Der Remote-Servercomputer ist existiert nicht oder ist nicht verfügbar

and no answers from Creamware support

I have tried/waited more than 6 days

[ This Message was edited by: Ume on 2005-10-10 01:01 ]

Post by **garyb** » Mon Oct 10, 2005 1:11 am

Ralf usually answers in about a day. something's wrong, try again. rb[AT]creamware.de

leave a polite, clear and detailed email explaining that you are registering, your info and the board id#.

[ This Message was edited by: garyb on 2005-10-10 02:17 ]

astroman · Post by **astroman** » Mon Oct 10, 2005 1:14 am

once again
you can try it as much as you want - you will always get that message because the machine is shut off (intentionally)
if you've sent another mail immediately before your last post then it came in before office hours (in local time)

cheers, Tom

[ This Message was edited by: astroman on 2005-10-10 02:17 ]

Bifop · Post by **Bifop** » Mon Oct 10, 2005 2:21 am

Hi Astroman, does it mean that the famous CWA shop bug is a thing of the past now

.
Tell me it ain't so !
I'm on a buying mission (just got the P-100 from Timeworks) and I have to get some synths and Fxes from CWA shop as well this month.... And somehow, I integrated the bug in the purchase balance....

astroman · Post by **astroman** » Mon Oct 10, 2005 12:43 pm

there's always a time for volunteers...
now it's your chance to go ahead and become a hero...

cheers, Tom

Bifop · Post by **Bifop** » Tue Oct 11, 2005 6:29 am

Oh thanks !

.

On a side note, registration process is incredibly slow with Sonic Timeworks !! Reading the P-100 thread, I could have had a clue before ordering.... But the demo and the testimonies made the purchase mandatory ! Especially since the developper didn't felt much supported (so few plugs sold..).

Ume · Post by **Ume** » Wed Oct 12, 2005 8:14 am

My page is now updated so I have v4 working on this old card of mine.

By the way. I got 14 other pulsar-cards already updated and working just fine.

(music teacher)

Bifop · Post by **Bifop** » Wed Oct 12, 2005 8:16 am

8-(! Creamware shop is not working either ? WTF !?!
I hate it when you decide to spend and the shop is closed, Mrs took the car, it's saturday evening, or public holidays.
I thought the beauty of the web was 24/24h availability... Apparently not in Creamware's land...

Ralf · Post by **Ralf** » Thu Oct 20, 2005 12:20 pm

Hi Bifop,

please contact me directly ( [email protected] ).
I will take care tomorrow, when I'am back in the office.

cheers
ralf

On 2005-10-12 09:16, Bifop wrote:
8-(! Creamware shop is not working either ? WTF !?!
I hate it when you decide to spend and the shop is closed, Mrs took the car, it's saturday evening, or public holidays.
I thought the beauty of the web was 24/24h availability... Apparently not in Creamware's land...