average response time for activation code requests

[wouterz]

What is the average response time for activation code requests from Sonic Core?

I have installed my brand new Scope Pro card and A16 ultra and allmost can't control my impatience

[dawman]

Wow, welcome to the forum.
You picked a wicked time as they are preparing for Messe.
But even when Ralf is swamped w/ emails and chores, he always finds time to help.
Normal turn around is 24 hours depending on who you bought it from.

Congrats.

[kylie]

Now the preparation for the Musikmesse in Frankfurt runs, so it might be 2 days....

ralf is usually faster than that, even these days. I had an answer to my inquiry within less than an hour just yesterday evening .

if you don't hear anything within the next few days, it might be worth a try using a different email address (preferably not one of those big freemailers). they use spamfilters, too, there at S|C...

-greetings, markus-

[wouterz]

The request was sent on monday evening. Maybe I should resend my request directly to Ralf then.

[garyb]

yeah, you might have been caught by the spam filter. resend the request or email Ralf directly. sending from an alternate email might also help as mentioned...

[dawman]

Use the word " cash " as the subject title....

[wouterz]

I have resend my request to Ralf and got a reply within 3 hours

[garyb]

[kylie]

I have resend my request to Ralf and got a reply within 3 hours

well, as I said... he's faster than his shadow...