PlanetZ forums - scopeusers.com

I had problems with Creamware support before (see "support" in this forum).

Now I feel like I am locked out of the online-support, too:

"No connection to database.
New threads Thread Author Date/Time Re
No connection to database."

That's the message I get when I want to log in to the forum with my password, which worked before.

They do not let me see "Meine Seite", also:

"(ERROR: [DBNMPNTW]ConnectionOpen (CreateFile()).)

Aktualisierung fehlgeschlagen: [DBNMPNTW]ConnectionOpen (CreateFile()). (Error 16389)"


Did anybody make similar experiences?

Or is it a general problem with the site and I should not take it personal? (it worked until yesterday)

Any hints to other support-sources for Creamware Luna II are welcome.

Satisfied Creamware-customers please send a message!

I am some kind of disapointed from the Creamware support.

This could be reason enough to get rid of that card.
They know that I feel so, but never wanted to take back the card, although.

Maybe someone knows what I could do?

Maybe somebody wants to buy it from me?

Greetings from
Grabie.

No your not the only one I have the same exact error

Cheers
Paul

PS what is wrong with your LunaII

yep! no connection to database. i didn´t try to get access to my cw-page...

Yo,

seems the site works again.

My problem with the Luna II is the support.

The card/software got some mistakes (screensets change, no connection cable for 2nd Luna, problems to get 2nd soundcard (midi, CD-Audio connection) working, problems with multiboot-system (Boot/partition-magic)).

Creamware does not even help with workarounds.




Greetings
Grabie.

I had reply from creamware this morning and they said they changed some server settings over the weekend, its now working fine, well it is for me, forum, shop etc seem to be ok
as of last hour.
didj