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Posted: Fri Sep 15, 2006 4:38 am
by RogerZ
I just purchased Flexor this morning. Until now I haven't received the confirmation email from Flexor so I can download the software from the download section. Any ideas what to do ?
Regards
Roger
Posted: Fri Sep 15, 2006 5:01 am
by RogerZ
The problem is, that I can't download the installation package. The authorization key was availabe right after the purchase.
Regards
Roger
Posted: Fri Sep 15, 2006 5:40 am
by alfonso
Creamware Shop just provides you the key, the packages must be downloaded from adern
http://adern.com/home/modules.php?name=Downloads

Posted: Fri Sep 15, 2006 5:51 am
by RogerZ
Yes I know that. The problem is that you have to register and to complete the registration you have click on a link in the confirmation email you get from Flexor. But this confirmation email isn't send...
Regards
Roger
Posted: Fri Sep 15, 2006 9:31 am
by valis
what is your email address? Or better yet your adern.com username?
<font size=-1>[ This Message was edited by: valis on 2006-09-15 10:52 ]</font>
Posted: Fri Sep 15, 2006 10:27 am
by RogerZ
I tried several. But one of them should be RogerZ.
Regards
Roger
Posted: Fri Sep 15, 2006 11:42 am
by ali
ALL plugin devices can be downloaded from the ftpsite
ftp://ftp.creamware.com/Software/Scope_ ... okeys_OXE/
make sure you have your key first.
<font size=-1>[ This Message was edited by: ali on 2006-09-15 12:43 ]</font>
Posted: Fri Sep 15, 2006 11:43 am
by valis
I see 4 new accounts from you, and none are confirmed. There's most likely either a problem with the email address from the server end (assuming it's correct, I see a few variations), or the reg links is being caught with anti-spam software on your end. If you'll give me another email address (pm me or whatever) I'll try updating the RogerZ account and sending the confirmation email account. Also note that with most modern forums you can request your confirmation be resubmit from an account once it's created, so it's not necessary to create multiple accounts.
I'll have to check back later tonight once I get where I'm going, have a 4 hour trip to a gig. It's possible red might see this too and handle it first, who knows.
(edit)
I see ali posted while I was on the phone. Is that the 1.5 release on the creamware website? I have to confess I've yet to check that package.
<font size=-1>[ This Message was edited by: valis on 2006-09-15 12:46 ]</font>
Posted: Fri Sep 15, 2006 12:54 pm
by RogerZ
Thanks for your help. At least the email acccount regarding my private email address does not have a spam filter (my account at the office do). Regarding the software on the creamware ftp side: I called creamware and they told me that this is not the real release (size is only about 1k).
Regards
Roger
Posted: Sat Sep 16, 2006 11:57 am
by RogerZ
I tried it again now using a freemail account and it worked. But now I have another problem wich I will discuss in another section...
Regards
Roger