Page 1 of 2

Posted: Mon Aug 14, 2006 4:38 am
by Nighshift
Hallo everybody,

i bought a used pulsar 1 and downloaded scope 4 from creamware.
Installating works fine (entering keys etc.) so far BUT after finishing with it,there is no scope4.exe or any .exe which i can start scope or xtc.
I checked the unpacked zip and found sfp.exe which is starting but always asking for the keys (i typed them in a dozen time).
I realy got problems with this stuff and of course,i emailed creamware but got no replay till today.
I hope someone can help me.

I am using windows xp,sp2,new aspi installed.
Mainboard a8ne,nforce4,amd64 3500+

Nighshift

Posted: Mon Aug 14, 2006 5:22 am
by hubird
you did find /Scope4/App/Bin/Scope Platform ?

Posted: Mon Aug 14, 2006 6:06 am
by Nighshift
Yes thats the one i was talking about.
If i want to load an example,it always asking me for the reg-key.
I also don't find thje xtc-mode?

How can i use creamware stuff in my sequnecer?Do i always have to start scope?
I thought,i don't have to because of use of xtc-mode???

Posted: Mon Aug 14, 2006 6:17 am
by hubird
Your card is a DSP card, It's realtime processing.
The Project's modules have to get loaded on the DSPs, the Sharcs.
So always open SFP before sequencing (and always close the sequencer first before leaving SFP, to avoid 'ASIO (module) missing' crashes.

The good part is, DSP sounds much better than native processing, according to a lot of members here.

XTC is tricky to get working, but it should work.
Check this forum, there's a lot of information on it, and probably you will need it.
XTC mode is to be activated in the SFP settings page of your current project, if I'm right (I'm on mac).

Can't help you with the key reg problem.
A re-install can do wonders, take care for removing old files.

Remember, XTC isn't even implemented for mac, and Creamware seems to have left the idea (and support) completely.
You're on your own, so to say, but there's Planetz... :smile:

<font size=-1>[ This Message was edited by: hubird on 2006-08-14 07:22 ]</font>

Posted: Mon Aug 14, 2006 7:37 am
by Nighshift
Thanks,i will try.
There is a lot of interesting stuff for those cards and now even a pultec-clone :smile:
I hope i will get it to work.

Posted: Mon Aug 14, 2006 9:47 am
by Nighshift
Uh i think this is a little to tricky for me.
I am trying to get an project with scope starting,i choose an example like multimedia-recording and after clicking that,popup open and again,he wants a reg-key (reveolver?)
I only want to try and test this stuff and how it sounds but this is so far away from comfortable plugins which you load direct into your sequencer and work with it...i cant believe it.
I realise,thats routing with scope is nice but all other stuff?
Next thing,i want to read the manual...there is no manual with scope 4 installtation but theres acrobatreader in the zip????

Is this the right manual??:
ftp://ftp.creamware.de/Software/Scope_f ... anuals.zip

Its the only one,i found.


<font size=-1>[ This Message was edited by: Nighshift on 2006-08-14 10:48 ]</font>

<font size=-1>[ This Message was edited by: Nighshift on 2006-08-14 10:49 ]</font>

Posted: Mon Aug 14, 2006 10:43 am
by hubird
I guess so :smile:

Scope is a complete studio environment, it's the heart of your audio computer.
Only a sequencer isn't included, but that's normal as DSP isn't suited for that.

If you're looking for 'just a few (VST(i)) plugins to add' this is not the right choice for you.

Yet I garantee you that once you had a glimp of the power and sound quality of this card (an equalworthy ProTools), you never go back :smile:

There shouldn't be install problems tho, Scope is extremely stable and easy to handle.
It's totally setup in analogy of a realworld studio, tools, cables, etc., it's plug and play in your project.

XTC needs attention, but you could wait with that and first try to run the parallell methode.
You get a lot more then, besides you have to get used to organizing your own projects etc.

happy choice making :smile:

Posted: Mon Aug 14, 2006 1:06 pm
by hubird
also check this:
http://www.planetz.com/forums/viewtopic ... &forum=1&8
specially the 'path' post :smile:

Posted: Wed Aug 16, 2006 5:05 am
by Nighshift
Thanks,i got the scope working but still got problems:

- Asio scope doesn't load in cubase sx 3 (asio4all/onboardsound does)
- xtc mode doesn't work (can't load any plugin into cubase and they are not listet in cubase)

I read the manual but it seems,its more than 4 years old (example,cubase vst 5) and it didn't helped me.

Posted: Wed Aug 16, 2006 10:31 am
by hubird
Don't have SX3, but did you try the ASIO2 modules?

With XTC I can't help you, I only can say there's a lot of information about it on Planetz, you have to do a search (XTC forum, Tipps&Tricks).

Hope you get it sorted out :smile:

Anyone else has the golden tip here?

Posted: Wed Aug 16, 2006 11:20 am
by Nighshift
ok,now i have downloaded and installed scope 3.1 from creamware and well,installing looks much better than 4.0
Now i get asio working and not have any problems with all the reg-keys.Also all exe where installed which wasn't in scope 4.0

I will try tomorrow,maybe i get some steps forward *g*

Posted: Sat Aug 19, 2006 1:45 am
by Nighshift
Ok,i have enough.
I spend more than 9 days in this,got no reply from support (they answer if you want to buy something!Support?NO WAY!) and it is so frustrating.I can't belive it.
Thanks for your time and helping anyway.
I will sell this card and never buy anything from creamware.

Posted: Sat Aug 19, 2006 4:59 am
by hubird
that's a pity Nightshift ;-(
I can imagine your frustration.
good luck with selling the card :smile:

Posted: Sun Aug 20, 2006 6:05 am
by at0m
Nighshift, if you're in Berlin, why not give them a call on the phone?

Nothing comes even close to Scope - despite your frustrating experience with their Support. Don't sell it to annoy them, cos you aren't. You have no idea what opportunity and piece of technology you're missing by selling the card eh.

Anyways, good luck on your path...

at0m.

Posted: Sun Aug 20, 2006 10:46 pm
by Ralf
Hi Nighshift,

please tell me exactely, to which adress here at CreamWare you wrote your emails.
All my mailboxes were empty last friday.

The users knows, that we are quiet busy sometimes, but we always answer ( like can read often in this forum ).


cheers
ralf

On 2006-08-19 02:45, Nighshift wrote:
Ok,i have enough.
I spend more than 9 days in this,got no reply from support (they answer if you want to buy something!Support?NO WAY!) and it is so frustrating.I can't belive it.
Thanks for your time and helping anyway.
I will sell this card and never buy anything from creamware.

Posted: Mon Aug 21, 2006 10:32 am
by Nighshift
Hi Ralf,

i wrote to support@creamware.de and the last one on friday to rb@creamware.de (yours,right?)

Posted: Tue Aug 22, 2006 8:07 am
by Ralf
Hi Nighshift,

yes, normally you can reach me at both adresses. But sorry, i didn't got your mail.

So please send me your email again as private message here on PlanetZ. I will check out my account here on PlanetZ tomorrow.

cheers
ralf
On 2006-08-21 11:32, Nighshift wrote:
Hi Ralf,

i wrote to support@creamware.de and the last one on friday to rb@creamware.de (yours,right?)


Posted: Tue Aug 22, 2006 2:54 pm
by dawman
Give Us The Body Of Ralf,...................

Posted: Thu Aug 24, 2006 12:51 pm
by Nighshift
Ralf,i am sorry but i don't want to.I sent more then 4 mails and none of them arrived?
Anyway,i am going to sell my card.

Posted: Fri Aug 25, 2006 2:24 pm
by Ralf
Hi,

that is very unfortunate, but if it is your desire . . . .
Day by day i get lots of emails ( sometimes 100-150 ).
A lot of work and i try to answer as soon as possible.
What i'am trying to say is, that it is not normal, that all your requests did not arrived, but for any reason this will happen sometimes.
It would have been a way to settle this here by private message ( i think the emails went into a "black hole " at the providers end ).
If you did not sell the board yet, so please send me a message to my account here, and we'll find a solution.

cheers
ralf

On 2006-08-24 13:51, Nighshift wrote:
Ralf,i am sorry but i don't want to.I sent more then 4 mails and none of them arrived?
Anyway,i am going to sell my card.
<font size=-1>[ This Message was edited by: ralf on 2006-08-25 18:57 ]</font>