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Posted: Mon Aug 07, 2006 6:06 am
by Webby
Hi all.
I'm new here. I just purchased the Scope Project card. I emailed my registration info on Thursday as I was directed and as of today I have not yet gotten a response. I know I am maybe a little impatient but it is hard when you have the card installed an you can't use it untill you receive a Keyfile.
Just how long does this process usually take?
Signed, Cant Wait To Use The Card
Posted: Mon Aug 07, 2006 6:08 am
by hubird
Posted: Mon Aug 07, 2006 7:18 am
by irrelevance
Oh hubird thats so mean! A link to a link
Well I still haven't recieved my activation for some recently purchased items. We just have to be patient. When I purchased my scope card I had to wait for an stdm cable which was to be supplied by the retailer...The retailer in question didn't have a clue (as seems to be the case with all things creamware, unfortunately)
so I waited weeks for this cable that I was told would be coming direct from creamware. In the end I contacted creamware myself and it turned out that creamware hadn't been contacted by the retailer at all but that they would send me the cables straight away.
I recieved these cables within days of that phone call
I don't know if ralf is the only one able to generate registration for the cards but it may be an idea to call support direct.
As for my shop items I can wait a little while longer
<font size=-1>[ This Message was edited by: irrelevance on 2006-08-07 08:19 ]</font>
Posted: Mon Aug 07, 2006 7:58 am
by garyb
usually one to two days, but Ralf is pretty busy with the summer specials..you CAN enter the keys by hand(but not for the s&s or m&m packs though)and use the card while you wait...
if more than three days pass, i'd email again. it's possible that you got hit by the spam filter....
Posted: Tue Aug 08, 2006 1:17 pm
by Ralf
Hi,
please send me a copy of your online-invoice and the hardwareserialnumber, and i will take care.
cheers
ralf (
rb@creamware.de )
On 2006-08-07 08:18, irrelevance wrote:
Oh hubird thats so mean! A link to a link
Well I still haven't recieved my activation for some recently purchased items. We just have to be patient. When I purchased my scope card I had to wait for an stdm cable which was to be supplied by the retailer...The retailer in question didn't have a clue (as seems to be the case with all things creamware, unfortunately)
so I waited weeks for this cable that I was told would be coming direct from creamware. In the end I contacted creamware myself and it turned out that creamware hadn't been contacted by the retailer at all but that they would send me the cables straight away.
I recieved these cables within days of that phone call
I don't know if ralf is the only one able to generate registration for the cards but it may be an idea to call support direct.
As for my shop items I can wait a little while longer
<font size=-1>[ This Message was edited by: irrelevance on 2006-08-07 08:19 ]</font>
Posted: Tue Aug 08, 2006 2:40 pm
by dawman
Give Us The Body Of Ralf.
Posted: Tue Aug 08, 2006 9:08 pm
by Webby
Thanks for all your replies.
Just rec'd my key file via email
Now I can have some fun.
Posted: Wed Aug 09, 2006 11:15 am
by hubird
On 2006-08-07 08:58, garyb wrote:
usually one to two days,
one...
