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Posted: Wed Jan 11, 2006 6:58 am
by Ed
I'd upgraded a month ago. I wrote them to send me the allkeys file - but it seems like CW's guys are in the middle of nowhere.

Three men bought the platform by my advice (within 3 months) and will have this problem too soon.

HE-E-E-EY!!! Is anynone there?



my mail: nicolas23@mail.ru

<font size=-1>[ This Message was edited by: Ed on 2006-01-11 06:58 ]</font>

Posted: Wed Jan 11, 2006 7:07 am
by robi79
If the keyfiles are available at your creamware account I don't see why you need this allkeys file so badly. Or is it that there are no keyfiles available at all?

Posted: Wed Jan 11, 2006 7:35 am
by hubird
Did you contact Ralf?
rb[at]creamware.de
He needs only hours to answer.
Wrong forum bytheway.

<font size=-1>[ This Message was edited by: hubird on 2006-01-11 07:41 ]</font>

Posted: Wed Jan 11, 2006 10:33 am
by Ed
2 robi79:

Do u mean "My page"? There is nothing.

I wrote to Ralf twice - just silence.

p.s. Good forum bytheway.

Posted: Wed Jan 11, 2006 10:53 am
by robi79
Ok, otherwise you could have done an allkeys file by yourself...

So all I can say is eMail them again. They are there - I know 'cause I just have activated my M'n'M Pack and got my new allkeys file from them.

Since I don't understand who I should eMail to I send the same eMail to support AND Ralf. They respond within the next 24h - till now...

Good luck

<font size=-1>[ This Message was edited by: robi79 on 2006-01-11 10:54 ]</font>

Posted: Wed Jan 11, 2006 12:31 pm
by astroman
I bet your mail adress gets spam blocke somewhere on the way - not necessarily at CWA (!)

cheers, Tom

Posted: Wed Jan 11, 2006 2:16 pm
by Ed
When I purchased the upgrade my mail was defined well and did not any difficulties to you.

Posted: Wed Jan 11, 2006 2:45 pm
by robi79
I think astroman wanted to tell you that probably your eMail was lost between some spam emails at creamware but you might check your spam ordner as well, because your allkeys file maybe there.

Actually this kind of thing did happen to me already so it might be worth a check...

Posted: Wed Jan 18, 2006 8:23 am
by Ralf
hello,

which was your sending-adress (?),
all my mails are done,
maybe i did not received your's.

Write again to rb@creamware.de

I will take care.

cheers
ralf

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On 2006-01-11 10:33, Ed wrote:
2 robi79:

Do u mean "My page"? There is nothing.

I wrote to Ralf twice - just silence.

p.s. Good forum bytheway.

Posted: Wed Jan 18, 2006 8:52 am
by next to nothing
hi again Ralph,if all mails are done i guess u didnt recieve mine either :sad:

i will send you anotherone.