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Posted: Wed Dec 14, 2005 12:56 pm
by geoffd99
They have replied at last, all 4.5 regs are done 'by hand' so they can go wrong.

Grandpa wolf below - hello! I don't know why you repeated my old post.

<font size=-1>[ This Message was edited by: geoffd99 on 2005-12-14 14:17 ]</font>

Posted: Wed Dec 14, 2005 2:12 pm
by grandpa_wolf
On 2005-12-14 12:56, geoffd99 wrote:
My 4.5 doesn't work - all the keys are wrong and nothing installs except a base 4.5 (minus effects II etc).

The allkeys file has keys for things like B2003 etc but none of them work. The hardware serial is correct.

No-one emails back from Creamware.

Does anyone have a working email address? rb@ .de used to be pretty good but perhaps he has left/gone on holiday.

Getting nowhere emailing them. Sad but true...




<font size=-1>[ This Message was edited by: geoffd99 on 2005-12-14 12:57 ]</font>

Posted: Wed Dec 14, 2005 2:22 pm
by grandpa_wolf
No-one emails back from Creamware.

>Hi Geoff
you should have received my email an hour ago

Does anyone have a working email address? rb@ .de used to be pretty good but perhaps he has left/gone on holiday.

Getting nowhere emailing them. Sad but true...

>We received all your emails since yesterday and I would like to apologize for any delays in answering - but we received quite good response to the 4.5 commercial offering.
All registration is "handcrafted" by Ralf and so we're facing prolongued reaction times, sorry for that (and thanks to Ralf for his patience these days).

Ralf will contact you and I'm sure there will be a solution for your issues.

Sorry, folks - we're doing our best here, but also try to reflect any individual case best possible, which takes time.
Thanks to all for being patient with us.
Best regards
Wolf

Posted: Wed Dec 14, 2005 2:28 pm
by grandpa_wolf
[quote]
On 2005-12-14 12:56, geoffd99 wrote:
They have replied at last, all 4.5 regs are done 'by hand' so they can go wrong.

Grandpa wolf below - hello! I don't know why you repeated my old post.

Sorry, I missed the correct time slot in the multiple universal structures, I'm currently travelling in :smile:
Wolf

Posted: Wed Dec 14, 2005 2:40 pm
by geoffd99
This is a very weird set of messages. Yes, I did get the CW email, that is why I edited my post at the start.

When you do get support from CW it is always very friendly.

My problem is keys only, now we can sort it out.

Is this one of those Burroughsian cut ups?

Posted: Wed Dec 14, 2005 2:41 pm
by geoffd99
BTW, I am not grandpa wolf.

As far as I know.

Posted: Wed Dec 14, 2005 3:06 pm
by grandpa_wolf
Is this one of those Burroughsian cut ups?
Yep - William S. was always one of my favourites. Not to forget about E Rice;-)

Posted: Thu Dec 15, 2005 3:31 am
by geoffd99
I prefer fried rice!

Posted: Thu Dec 15, 2005 9:52 am
by garyb
thanks, for posting, Wolf!