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Posted: Thu Apr 29, 2004 5:22 pm
by Astral Fridge Magnet
Hello again,
Perhaps I am doing something wrong, but I still can't seem to download the Scope 4 download.
I got my activtion keys (for 3 boards) and tried to enter them in "Activate serial number page", including the brackets. But I get this message:
"Error : illegal Software serial number. If you are sure you didn't make a typemismatch, then contact our support."
What the hell is going on?? Can someone please explain? Who would have thought so much hassle for a simple download??
I can assure you I have entered the numbers correctly (copy and paste) and these were the numbers sent to me by Creamware by email.
Regards
<font size=-1>[ This Message was edited by: Weirdo The Weird on 2004-04-29 18:28 ]</font>
Posted: Thu Apr 29, 2004 6:07 pm
by fidox
hi!
did you try with { and } too ?
i was doing the same , copy and paste, but just the numbers, then everything goes ok
hope this helps
matej
Posted: Thu Apr 29, 2004 6:50 pm
by alfonso
Could it be you copied some space too after the bracket?
Posted: Thu Apr 29, 2004 6:56 pm
by Basic Pitch
Most likely the { and the }, I did the same thing 1st and only entered the number with out the brackets and untill I figured out I wassnt doing it right I was like WTF, this is the right number hehe.
Cheers!
Posted: Thu Apr 29, 2004 9:42 pm
by Astral Fridge Magnet
Hello,
Yes, I have done it exactly as was given to me, with the brackets{ }.
I copied and pasted, so there is no way I could have typed something wrongly.
Thanks for the replies so far
Posted: Fri Apr 30, 2004 4:27 am
by Micha
I had the same error message and, like alfonso suggested, it has been a trailing blank.
Posted: Fri Apr 30, 2004 8:39 am
by Astral Fridge Magnet
Believe me I have tried EVERY possible combination. With spaces after the brackets, no spaces,I have typed them in manually , so no copy and paste. I have even tried entering the numbers by standing on my head, wearing my underwear inside out, standing on my head and wearing my underwear inside out, sacrificing chickens under a full moon etc...etc....
<font size=-1>[ This Message was edited by: Weirdo The Weird on 2004-04-30 09:40 ]</font>
Posted: Fri Apr 30, 2004 8:59 am
by Plato
forgive me if I'm stating the obvious, but you are using the right code for the right board are you?......maybe registering one at a time?
Posted: Fri Apr 30, 2004 10:59 am
by Astral Fridge Magnet
Of course I am Plato
Posted: Fri Apr 30, 2004 11:02 am
by Plato
soz
Posted: Fri Apr 30, 2004 11:09 am
by Shayne White
Are you sure you're at the right page? The "Activate software serial number" is completely separate from "Activate Scope 4.0."
Posted: Fri Apr 30, 2004 12:31 pm
by Astral Fridge Magnet
Hi,
Yes, I am definitely on the right page and just to be sure I even tried on the other pages too. As I said I have tried EVERYTHING short of sacrificing a virgin to appease the gods.
I have sent an email to Creamware but I don't expect a reply very soon as I am sure they have loads of emails to deal with
<font size=-1>[ This Message was edited by: Weirdo The Weird on 2004-04-30 13:31 ]</font>
<font size=-1>[ This Message was edited by: Weirdo The Weird on 2004-04-30 13:35 ]</font>
Posted: Fri Apr 30, 2004 1:10 pm
by firubbi
Only cw people can help you. for me ... i didn't recieve any password form cw..... 4 days gone
how many days that will take to send those password?
thanks
Posted: Fri Apr 30, 2004 1:43 pm
by astroman
2 additional ideas:
the serial number generator lost it's mind due to overloading
since you've registered several boards the order does matter.
imho one can register several boards to benefit from the 50% bonus, but finally the software is registered only to one 'master' board.
As I understand your first post you transmitted all - did you try a single one ?
actually it's just speculation by me as I will stay away from those pages for a while
good luck, Tom
Posted: Fri Apr 30, 2004 2:07 pm
by BingoTheClowno
I only had one problem with Six Strings, all the other plugins registrations went smoothly.