SCOPE 5- Cannot start the SCOPE application error code 0001

[Rinse]

I finally got my keys this morning but after installation and importing the keyfile I get:

"Cannot start the SCOPE application! (error code 0001)"

The drivers selected are the new ones and in the startup registry I changed from 4.5 to 5.

is there an errorcode descripion list?
cannot find it in the manual.

[Rebu]

Same problem here...

..like i just explane in:

http://forums.planetz.com/viewtopic.php ... &start=120

[garyb]

sounds like the wrong driver....

[sherlock]

as mentioned before (see other thread above) we tried to manually exchange the driver. the correct driver version is definitely loaded.

[sherlock]

I tried the following:

- uninstall v5
- switch to old drivers to make the v4.5 uninstaller work again
- reboot to make the v4.5 uninstaller work again
- uninstall v4.5
- uninstall drivers
- reboot
- install v5
- reboot
- install new drivers
- reboot

again: error 0001

[garyb]

turn off the machine.
remove the card.
boot.
turn off the machine.
install the card.
install the new driver.
install the software.

i hope that helps...
not being there, it's pretty hard to do more than guess, with the info i have...

[sherlock]

just received an email from sc -> I will get a new keyfile

[fidox]

so, this error 0001 was connected with keyfile ?
i have tried some time ago and i get the same error window,
also recieved email now and waiting for new keys,

hope it works then,


matej

[sherlock]

yeah! new keys work!

[fidox]

YES !!!

here too, nice,


let the show begin

[Rinse]

Yes,. problem solved,.

Ralf mailed me a new keyfile,.

Thanks

[Ralf]

no, that was not me, it was the server.

Currently i get a lot of emails with hardwareserialnumbers, without hardwareserialnumbers . . .

To get the Scope 5.0 keys, please send an email with your actually keyfile attached to register@soniccore.de

That's the way !

Thanks
Ralf

Yes,. problem solved,.

Ralf mailed me a new keyfile,.

Thanks

[fidox]

I've got lots of software serial numbers (DAS, Flexor 3, XOR ...),manually typed, which doesn't work with Scope 5 ?

any advice ?


thanks,


matej

[next to nothing]

If you check your <scope 4 directory>/App/Bin and open the "scope.rgy" file, the devices should be regged there. That file should contain your extra devices with serials...

[Rinse]

Well I actually did that exactly,.

Just emailed the scope.rgy file.

I have recieved another key this afternoon but cannot check if it fixes this right now,. but reading the other posts I believe it's ok.

[fidox]

nah, i know what was wrong,
i wrongly send first email with allkeys.sfk and then when i see that i send another email with scope.rgy ,
but i've recieved keys for Scope 5, which were in allkeys.sfk (which is old) and not for scope.rgy,
so i re-sended email now.



Matej

[Rebu]

Problem solved here with new keyfile

Now must try new device and SC-Plate is the first yeah!!

[Mr Arkadin]

Currently i get a lot of emails with hardwareserialnumbers, without hardwareserialnumbers . . .

To get the Scope 5.0 keys, please send an email with your actually keyfile attached to register@soniccore.de

That's the way !

Thanks
Ralf

Ah, that's quite important to know, as in the past just the hardware number was needed. i need to resend my request now.

[fidox]

well, strange is , that i can't run Optimaster, but i have key registered for Optimaster , i even see it under Scope 5 - registry window, but can't run it,
i can see registration window all the time, whatever i do



Matej

[fidox]

here:

when i click on import and choose key file , it says "import ok" , but registration window appears again...