Pulsar 2 license to another Pulsar 2

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Gabriele
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Joined: Wed Jan 22, 2020 3:10 pm

Pulsar 2 license to another Pulsar 2

Post by Gabriele »

Hi, I have three Pulsar boards (Pulsar 1, Pulsar 2, Pulsar 2 xlink).
I believe Pulsar 2 has some kind of problem. I would like to deactivate it but then Scope 7 would not start because it is licensed on this card. Is it possible to transfer the license to another of the two cards that have remained intact or should I buy another license?
Thank you..
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valis
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Re: Pulsar 2 license to another Pulsar 2

Post by valis »

Email support here: http://scope.zone/

GaryB may respond here as well, so check back soon.
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garyb
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Re: Pulsar 2 license to another Pulsar 2

Post by garyb »

yes. you will need to send the card back to get the license transferred for free.

write to support.
Gabriele
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Joined: Wed Jan 22, 2020 3:10 pm

Re: Pulsar 2 license to another Pulsar 2

Post by Gabriele »

Ok thank you for the info..
p.s. If I send back the card can it be repaired?
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garyb
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Re: Pulsar 2 license to another Pulsar 2

Post by garyb »

no, sorry. there aren't any parts...
Gabriele
Posts: 16
Joined: Wed Jan 22, 2020 3:10 pm

Re: Pulsar 2 license to another Pulsar 2

Post by Gabriele »

Ok...I'm not completely sure if Pulsar 2 is really damaged. But I think that's the cause of my system freeze. It is a card I bought used 17 years ago and since I have it the system freezes every now and then (rarely anyway). So I wouldn't want to send my card in vain. Would there be the possibility to activate a trial version of the software? So I could test the system if it works stably with only the other two cards.
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garyb
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Re: Pulsar 2 license to another Pulsar 2

Post by garyb »

sure!

again, that can only be done by contacting support.
Gabriele
Posts: 16
Joined: Wed Jan 22, 2020 3:10 pm

Re: Pulsar 2 license to another Pulsar 2

Post by Gabriele »

Perfect! I will contact the SonicCore support...
Thank you very much Garyb!
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