Hi, I have three Pulsar boards (Pulsar 1, Pulsar 2, Pulsar 2 xlink).
I believe Pulsar 2 has some kind of problem. I would like to deactivate it but then Scope 7 would not start because it is licensed on this card. Is it possible to transfer the license to another of the two cards that have remained intact or should I buy another license?
Thank you..
Pulsar 2 license to another Pulsar 2
Re: Pulsar 2 license to another Pulsar 2
yes. you will need to send the card back to get the license transferred for free.
write to support.
write to support.
Re: Pulsar 2 license to another Pulsar 2
Ok thank you for the info..
p.s. If I send back the card can it be repaired?
p.s. If I send back the card can it be repaired?
Re: Pulsar 2 license to another Pulsar 2
no, sorry. there aren't any parts...
Re: Pulsar 2 license to another Pulsar 2
Ok...I'm not completely sure if Pulsar 2 is really damaged. But I think that's the cause of my system freeze. It is a card I bought used 17 years ago and since I have it the system freezes every now and then (rarely anyway). So I wouldn't want to send my card in vain. Would there be the possibility to activate a trial version of the software? So I could test the system if it works stably with only the other two cards.
Re: Pulsar 2 license to another Pulsar 2
sure!
again, that can only be done by contacting support.
again, that can only be done by contacting support.
Re: Pulsar 2 license to another Pulsar 2
Perfect! I will contact the SonicCore support...
Thank you very much Garyb!
Thank you very much Garyb!