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PLEASE HELP

Posted: Wed Dec 06, 2017 3:17 pm
by AndyP13
Just got the V7 update and installed it - when I double click the Icon to load up the SC software I get a box saying -

Cannot start software because board(s) or driver not properly installed. Please check installation,
When I click OK I get another box saying -
Cannot gain access to the SCOPE hardware

Re: PLEASE HELP

Posted: Thu Dec 07, 2017 2:01 pm
by fraz
Try re-install sofware - over the top / or un-install then re-install / re-start - make sure you have the correct software for Xite or PCI cards - 32 bit or 64 bit - Just mess around till it works.

If you have Xite make sure power is on before computer is booted - just ideas and messing around till it works - :)

Re: PLEASE HELP

Posted: Thu Dec 07, 2017 2:19 pm
by RA
Just a little tip....you know...there is a search option on the forum :D

Re: PLEASE HELP

Posted: Thu Dec 07, 2017 3:20 pm
by garyb
sounds like the drivers did not install and the older drivers are still in place.

Re: PLEASE HELP

Posted: Thu Dec 07, 2017 3:43 pm
by Ripper
garyb wrote:sounds like the drivers did not install and the older drivers are still in place.
I deleted the 5.1 driverfile in windows\system32\drivers\ and solved that part of the problems of the upgrade.