Ocean Swift Insane Bundle Upgrades and Autumn Specials! XoXo

Ocean Swift Synthesis Official Support Subforum

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garyb
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by garyb » Wed Oct 26, 2016 9:12 am

others have purchased without shipping. it's something that the shop likes to do. i'll alert the forces to fix it.
a refund wouldn't involve currency exchange it would just reverse part of the transaction.

btw-a message to support is usually better than a complaint here. i'm likely to see the message to support first. i just happen to read PZ a lot...

Liquid EDGE
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by Liquid EDGE » Wed Oct 26, 2016 9:16 am

garyb wrote:others have purchased without shipping. it's something that the shop likes to do. i'll alert the forces to fix it.
a refund wouldn't involve currency exchange it would just reverse part of the transaction.
Ah ok thanks for clearing that up Gary.
Yeah don't know why I jumped to this thread, emailed support soon after!

hewlet
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by hewlet » Wed Oct 26, 2016 11:20 am

Couldn't decide which plugin to purchase, so i bought the Total Bundle :D

catscratch
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by catscratch » Wed Oct 26, 2016 11:39 am

BTW, Prices are correct once in the shop... except for the shipping :roll:

Storm Bundle is on it's way!!

Cheers

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garyb
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by garyb » Wed Oct 26, 2016 11:51 am

yes, just as soon as i finish my lunch!
btw- you should have the shipping refund already.

catscratch
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by catscratch » Wed Oct 26, 2016 1:25 pm

garyb wrote:yes, just as soon as i finish my lunch!
btw- you should have the shipping refund already.
Yes, everything is good here. Thanks g. As usual, you rock!

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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by Liquid EDGE » Wed Oct 26, 2016 1:29 pm

"There's a storm coming"

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faxinadu
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by faxinadu » Wed Oct 26, 2016 10:43 pm

hewlet wrote:Couldn't decide which plugin to purchase, so i bought the Total Bundle :D
thanks so much for the support mate, this stuff ain't cheap and as a musician myself i can so appreciate your choice to spend a hefty lump of hard earned dough on our stuff. hope you love it, use it and always feel this was a great investment! :)
Liquid EDGE wrote:"There's a storm coming"
awesome dude! these should be lots of fun for your music! thanks again for the continued faith and support!

thanks also to catscratch, tau and all the rest who are grabbing things (here in this topic or otherwise)!!!!

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faxinadu
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by faxinadu » Wed Oct 26, 2016 10:49 pm

about the issues with the gateway plugin and sequencer modules issues in general on xite - we promise to look into this and not ignore it! i can not absolutely promise it will be solved, but i CAN promise we will try and do our best!

also about the suggestions for an expanded trancegate plugin - we have thought about something like that as well, stay tuned! ;)

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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by Liquid EDGE » Thu Oct 27, 2016 12:21 am

faxinadu wrote:about the issues with the gateway plugin and sequencer modules issues in general on xite - we promise to look into this and not ignore it! i can not absolutely promise it will be solved, but i CAN promise we will try and do our best!

also about the suggestions for an expanded trancegate plugin - we have thought about something like that as well, stay tuned! ;)
Cool.
You should be able to sort it. Something must just be done different on xite compared to the pci cards. As Mattomat, loop, xtreme cut pro (this has a re triggering step sequencer with in it).. they work fine!

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faxinadu
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by faxinadu » Thu Oct 27, 2016 12:40 am

matomat probably use another method, but yes, this should be fixable. is this happening for you just on gateway or on storm too?

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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by Liquid EDGE » Thu Oct 27, 2016 1:21 am

I'll let you know by tomorrow night as my studio space is not at my home.

tgstgs
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by tgstgs » Thu Oct 27, 2016 7:22 am

i didnt get any pm from you catscratch back then;
if i wouldnt have red this thread to see the fantastic work from faxinadu i wouldnt know you at all;
i got once mails to support with a similar vibe;
im not in sc developement as well as all the money goes to sc;
but this should be easy to correct for them;
if i would get the money i could do it _
with good vibes you know

catscratch
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by catscratch » Thu Oct 27, 2016 7:50 am

tgstgs wrote:i didnt get any pm from you catscratch back then;
if i wouldnt have red this thread to see the fantastic work from faxinadu i wouldnt know you at all;
i got once mails to support with a similar vibe;
im not in sc developement as well as all the money goes to sc;
but this should be easy to correct for them;
if i would get the money i could do it _
with good vibes you know

Sorry, what? I don't know who you are. Are you the Mattomat maker? I will send you a pm...

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faxinadu
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by faxinadu » Thu Oct 27, 2016 11:36 pm

guys lets concentrate on what DOES work, which is everything except 1 out of 16 plugins and that one being a bonus to an already established bundle :)

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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by Liquid EDGE » Fri Oct 28, 2016 12:02 pm

faxinadu wrote:matomat probably use another method, but yes, this should be fixable. is this happening for you just on gateway or on storm too?
It's like this on ocean storm too, I'm sad to say!

So yeah the step sequencinging needs sorting.

New software has to work perfectly on xite!

I have faith in you but it's very frustrating... I can be a beta tester if you want before you release stuff.

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faxinadu
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by faxinadu » Sat Oct 29, 2016 5:17 am

we will look into it mate! :)

btw - storm bundle has not finished its upgrade path, more cool stuff incoming to that bundle in the near future ;)

catscratch
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by catscratch » Sat Oct 29, 2016 5:44 am

faxinadu wrote:we will look into it mate! :)

btw - storm bundle has not finished its upgrade path, more cool stuff incoming to that bundle in the near future ;)
Not understanding what the problem is. The gate worked for me . Maybe there's a function I'm missing?

Anyway, the Storm bundle is awesome. So many presets I need more time to digest them all. Sound design uses are enormous. I started my own folder of presets w/o delay. Not making any techno music here so W/o delay I can fit these sounds into a smaller acoustic space.

Upgrades you say? Looking forward.

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faxinadu
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by faxinadu » Sat Oct 29, 2016 6:06 am

would love to hear those presets!!!! in fact - make you a deal mate - send us a half-full bank and above (at least 60 presets) for either pi2525 or storm and get those mentioned upgrades before anyone else :) we would love to include user-presets with next update! :)

that goes for anyone else who wants in on this too! ;)

catscratch
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Re: Ocean Swift Insane Bundle Upgrades and Autumn Specials!

Post by catscratch » Sat Oct 29, 2016 7:09 am

faxinadu wrote:would love to hear those presets!!!! in fact - make you a deal mate - send us a half-full bank and above (at least 60 presets) for either pi2525 or storm and get those mentioned upgrades before anyone else :) we would love to include user-presets with next update! :)

that goes for anyone else who wants in on this too! ;)

LoL ! That's a cool offer, but it would be cheating because mostly they are your presets minus the delay. :) I'll see what I can do though.

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