Adern Flexor 3 buying problem

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micmac34
Posts: 56
Joined: Wed Nov 09, 2016 3:11 am

Adern Flexor 3 buying problem

Post by micmac34 »

Hello,

I've just bought Adern Flexor 3 modules on their website, and paid via paypal.

But it's been two days now and I have not received any confirmation email, nor serial.

Is it something to be expected ? Did any of you ever bough those modules, and had such delay ?

I emailed them but no answer yet...
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sunmachine
Posts: 477
Joined: Mon Mar 01, 2010 12:37 am

Re: Adern Flexor 3 buying problem

Post by sunmachine »

When I bought something from their web site a year ago it also took some days until I got an email from them.
So I guess it's nothing to worry about, yet.
micmac34
Posts: 56
Joined: Wed Nov 09, 2016 3:11 am

Re: Adern Flexor 3 buying problem

Post by micmac34 »

Ok thank you for your answer, i was just a little worried since i did not receive any confirmation
by email, neither was I redirected to their website to be told that my payment was taken in count.
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Marco
Posts: 1260
Joined: Thu Oct 10, 2013 4:27 pm
Location: Ödenwald

Re: Adern Flexor 3 buying problem

Post by Marco »

My order took a few days, so take time not your life. Flexor will satisfy you for years!

Make the impossible possible
:wink: out and about for music production. Are you still configguring your Studio :lol: music first!
micmac34
Posts: 56
Joined: Wed Nov 09, 2016 3:11 am

Re: Adern Flexor 3 buying problem

Post by micmac34 »

It's just that something was weird with the payment.

When I clicked to buy Flexor, it redirected me directly to a Paypal page written in a foreign language
(I think it's hebrew, google translate told me). I paid anyway since it was written "Flexor 3" and the ammount was correct.

But then no confirmation email, no serial in 6 day...

I looked at the shop's FAQ, they say they use shareit payment, so I contacted shareit payment and they told me they
have no record of the transaction. But on my paypal account, the ammount has been withdrawed.

I contacted Adern directly too, no answer in days.

Starting to be a little anxious about all this...
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garyb
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Joined: Sun Apr 15, 2001 4:00 pm
Location: ghetto by the sea

Re: Adern Flexor 3 buying problem

Post by garyb »

he doesn't check his emails as often as he should.

you can find him on facebook as "Assaf Dar Sagol"
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sunmachine
Posts: 477
Joined: Mon Mar 01, 2010 12:37 am

Re: Adern Flexor 3 buying problem

Post by sunmachine »

He's probably also busy with preparing his NAMM booth at the moment.
Rest assured that you'll get your keys eventually!
If you want me to I can send him a message on facebook with a pointer to this thread.
micmac34
Posts: 56
Joined: Wed Nov 09, 2016 3:11 am

Re: Adern Flexor 3 buying problem

Post by micmac34 »

Ha, I received an email at last. Everything is ok, sorry for bothering you with that.
He must have been busy indeed, it's just that not receiving confirmation made me thought
something went wrong with the order.

Thank you for your answers.
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