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Voice problem

Posted: Mon Oct 15, 2018 11:59 am
by Matti
Hi, What is wrong? I can't hear any voice anymore from speakers from Yotube, Spotify etc. Voice works well with wav files with sequencer. Can the win10 updates make this problem? All presets, files etc. is the same as earlier.I have Scope v7/win10. The test of soundcard happend that the card works right. Viruses...? - Matti :roll:

Re: Voice problem

Posted: Tue Oct 16, 2018 2:21 am
by Ripper
When was the last time it worked? Before windows 10 upgrade? Before Scope 7 upgrade?

Just in case:
Go to services ->Restart Audio Service and Windows Audio Endpoint Builder and check if it fixed the issue.

Re: Voice problem

Posted: Tue Oct 16, 2018 2:57 am
by Matti
It`is not working after one week a go with win10. Also nothing problems before this with win10 too. And I´m not upgradit win 10 by my self, but I think win10 itself upgrade in week. I´m not sure about this. Where is the "Go to services ->Restart Audio Service and Windows Audio Endpoint Builder and check if it fixed the issue." ? -Matti

Re: Voice problem

Posted: Tue Oct 16, 2018 3:00 am
by Ripper
In the lookup tool, next to the Start Button, write services.msc and enter.
It will open the "services" i mentioned above.

Re: Voice problem

Posted: Tue Oct 16, 2018 3:01 am
by Ripper
Oh, and there is a known issue with the recent major update in Windows 10 on Audio drivers.
Go to Windows update again and find for updates. There is a fix for it.

Re: Voice problem

Posted: Tue Oct 16, 2018 3:30 am
by Matti
SCOPE Platform-Matti.png
SCOPE Platform-Matti.png (422.19 KiB) Viewed 4647 times

Re: Voice problem

Posted: Tue Oct 16, 2018 3:32 am
by Matti
Here above is my SCOPE Platform if this help?
-Matti

Re: Voice problem

Posted: Tue Oct 16, 2018 4:53 am
by Ripper
Did you do what i told you about Windows update and services?

Ps: DL outputs are Direct outputs from the inputs with the same numbers, so, DL 4 will not output any sound and DL12/13 will only output the signal from one side of In13. But that is another issue not related with the OP.

Re: Voice problem

Posted: Tue Oct 16, 2018 1:04 pm
by Matti
SORRY, BUT I CAN´T FIX THIS PROBLEM. IT´S SEEMS THAT I MUST INSTALL SCOPE PULSAR CARD TO MY OLD XP-MASCINE AND WORKING WITH
THIS. THE SCOPE SEEMS NOT WORKING WITH WIN10. SO SAD!! THERE IS ANOTHER PROBLEM THAT HAPPENS. WITH RECORDING AND LESSNING
THE WAVE-FILES CRACKS AND DROPS!

Re: Voice problem

Posted: Tue Oct 16, 2018 1:16 pm
by Ripper
There must be something you are missing.
Me and lots of others here have windows 10 working with Scope. I have the last W10 update installed too.

Re: Voice problem

Posted: Tue Oct 16, 2018 2:17 pm
by garyb
did you click on the speaker icon near the clock and choose the SonicCore speakers in playback devices?
windows 10 works for sure.

Re: Voice problem

Posted: Wed Oct 17, 2018 2:01 am
by Matti
SONIC-SPEAKS.png
SONIC-SPEAKS.png (264.67 KiB) Viewed 4520 times

Yes, have have. -Matti

Re: Voice problem

Posted: Wed Oct 17, 2018 7:55 am
by Matti
Hi, I don´t wehre the problem was, but finaly seems that all working well. I check all windows settings etc. by Ribber again.
Thanks -Matti

Re: Voice problem

Posted: Wed Oct 17, 2018 7:58 am
by Ripper
Matti wrote: Wed Oct 17, 2018 7:55 am Hi, I don´t wehre the problem was, but finaly seems that all working well. I check all windows settings etc. by Ribber again.
Thanks -Matti
Probably the windows update I mentioned before. It searched for updates and installed the fix in the audio.

Cool it is working again. 8)