Installation error or invalid activation key

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franck
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Joined: Sun Nov 12, 2017 3:29 am

Installation error or invalid activation key

Post by franck »

i've installed scope 7 and scope 7 sdk . impossible to start because i have that message

installation error or invalid activation key. cannot start the scope application ( E0001A).

what's the problem ?
JoPo
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Re: Installation error or invalid activation key

Post by JoPo »

Did you received your Scope 7.0 keys ?
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franck
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Re: Installation error or invalid activation key

Post by franck »

just activation key for scope 7 and one activation key for scope sdk .
it say i can activate scope with my ancient keyfile, but no, that's not working
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sunmachine
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Re: Installation error or invalid activation key

Post by sunmachine »

So did you already enter the keys for V7 in the registration dialog?
franck
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Re: Installation error or invalid activation key

Post by franck »

i tried every things possible it say registration succeed , and after , impossible to launch scope
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sunmachine
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Re: Installation error or invalid activation key

Post by sunmachine »

Hmmm, maybe check if the key was indeed added to the keyfile. It's in the App/Bin folder.
You can open it with Notepad and see if the key is there.

Are you running SCOPE with admin privileges?

Which Windows version are you on?
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garyb
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Re: Installation error or invalid activation key

Post by garyb »

sometimes old cards will refuse keys made via serial number.

send the request string to support with a brief explanation of the problem.

don't panic. :)
franck
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Re: Installation error or invalid activation key

Post by franck »

problem solved .
that was my fault because i didn't know we must use "copy from clipboard" and not typing manually the key like i did .
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garyb
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Re: Installation error or invalid activation key

Post by garyb »

that's a relief! :)
franck
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Re: Installation error or invalid activation key

Post by franck »

thank you for your help gary :)
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garyb
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Re: Installation error or invalid activation key

Post by garyb »

:)

i'm just glad it's working.
Mightychub
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Re: Installation error or invalid activation key

Post by Mightychub »

Am having the same issue I have tried everything and nothing works.
I did the paste from clipboard but keeps coming up with the same thing?
I have emailed them but can not find anything at all on how to sort the issue.
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garyb
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Re: Installation error or invalid activation key

Post by garyb »

you've emailed me?

then i either asked you about the EXACT way you attempted to load the key or, if that discussion had happened, i asked for the request string. if you asked when i was asleep(i am on the west coast of the USA), then i'll get to it, soon.
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