2x Pulsar 2, Windows 7, "hardware version 20 detected"

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micuitar
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2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by micuitar »

Hi guys!

I am very new to the work with a creamware product.
In fact, I just installed 2 DSP Cards a few weeks ago, one Pulsar II and one Pulsar XTC, 6 Sharcs each.
I am running a system with an AMD Core an an ASUS Mainboard.

My System Information:

OS Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
System type X86-based PC
Mainboard ASUS M4N78 Pro
Processor AMD Phenom(tm) II X2 550 Processor, 3100 MHz
BIOS American Megatrends Inc. 1303, 13.04.2011
SMBIOS-Version 2.5
RAM 2,00 GB

I installed the Scope Software Version 4.5 in XP SP2 Compatibility Mode, trice.
Then I can open the scope software once, directly from the installation window.
There is no problem, and i can build, open, close projects. MIDI I/O is also working.
Both PCI cards are connected and running.
After closing the software or a reboot i get the good old "hardware version" error:

"Hardware Version 20 detected. This hardware requires a software update. Please consult the installation guide."

And:

"Could not gain access to CreamWare hardware"

I often read about this kind of errors, but none of the problems seem to fit to the behaviour of my system.
I removed and reinstalled the Hardware, reinstalled the drivers, and changed the driver versions
(Scope 4.0 -> 4.5 -> 5.1 -> 4.5; actual driver version: 5.0.9.5)
The Devices are listed in the Device Manager without any conflicts. The newest ASPI from adaptec is installed.

Here are my IRQ's:

IRQ 2 Hochpräzisionsereigniszeitgeber OK
IRQ 4 Kommunikationsanschluss (COM1) OK
IRQ 8 Hochpräzisionsereigniszeitgeber OK
IRQ 9 AOEPNF9D IDE Controller OK
IRQ 10 NVIDIA nForce PCI-Systemverwaltung OK
IRQ 13 Numerischer Coprozessor OK
IRQ 14 ATA Channel 0 OK
IRQ 15 ATA Channel 1 OK
IRQ 16 Creamware Pulsar2 OK
IRQ 17 PCI Standard-PCI-zu-PCI-Brücke (Standard PCI to PCI bridge) OK
IRQ 17 Creamware Pulsar2 OK
IRQ 17 High Definition Audio-Controller OK
IRQ 18 PCI Standard-PCI-zu-PCI-Brücke OK
IRQ 19 PCI Standard-PCI-zu-PCI-Brücke OK
IRQ 20 Standard-Zweikanal-PCI-IDE-Controller OK

As you can see there is one Pulsar Card sharing an interrupt request (17) with 2 other devices.
I deactivated the sound card driver but thats no use.
Changing the PCI Slot could cause a little problem, because of my graphics card, which uses 2 slots an I have only 3 PCI slots.

Does anybody have a hint what I can do?

If you need further information feel free to ask.

Best regards from Germany
Max
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garyb
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by garyb »

v4.5 will not work in vista/win7/win8, neither the driver nor the software.

you would need to purchase v5.1 in order to use win7.
micuitar
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by micuitar »

Thank you for your fast reply, garyb.
But i refuse to give up so quickly :)

I got the two card from a friend, who told me that the cards worked previously on Windows 7.
Plus, this site tells that it COULD be possible that the Scope Software would work in Windows Compatibility Mode.

http://www.hitfoundry.com/issue_04/compat.htm

regards.
micuitar
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by micuitar »

guys. I made it.

I realized that after ending the Scope software the compatibility mode from the setup is no longer active.
So I started the platform in Compatibility Mode WinXP SP2, et voilà!

It was too easy. Now lets see if the combination with Reaper and Cubase works.

Still, thank you garyb for your reply. So you see it is not completely impossible. :P
Unless, if you know about other serious issues with the combination of Scope 4.5 and Windows 7 I would really like to hear about your experiences.
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garyb
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by garyb »

hey, have a good time. :)

actually, i'm more than happy if you get it working.
petal
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by petal »

I'm running Scope v4.5 (PCI) 32-bit on Windows 7 as well. (And Scope v5.1 (XITE) 32-bit on the same machine)

The key for me was to install and run Scope as Administrator and in compatibility mode: "Windows XP (Service Pack 3)"

I havn't noticed any problems so far.

The reason I'm doing this is to avoid the problems I experienced with John Bowens plugins and SB404, when running Scope v5.
Last edited by petal on Mon Jun 03, 2013 11:04 am, edited 1 time in total.
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garyb
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by garyb »

great, i'll stop telling people it can't be done.
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TOM.DJ
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by TOM.DJ »

Hi,

Will installing windows 7 also solve IRQ sharing problems?

Thanks!

Regards,
Tom
okvinge
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by okvinge »

Stupid me - just bought the Abbey Road 70s drums from NI to add to my working DAW which has run stable under XP for years. Kontakt 5 and other libraries functions well, but it appears that NI from now on blocks libraries such as AR70s from being installed under XP, Win 7 is a minimun requirement.

So I erased C: and installed W7 only to experience that Scope 4.5 won't install under W7...

I have browsed the forum and see that other users have managed to install Scope under compatibity mode and by running as administrator. But, does anybody have long term experience with W7, Scope 4.5 and software such as Cubase 6.5, Finale 2010, Reason 4 and Ableton Live 8? Is it stable, or will there be more trouble ahead?

As you can see, I have only 'old' software and 'old' hardware, and may end up having to upgrade everything. If so, I will rather roll back the XP installation and stick to my stable working setup and forget about the NI libraries.
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tlaskows
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Re: 2x Pulsar 2, Windows 7, "hardware version 20 detected"

Post by tlaskows »

Well, it's best to stick with what works. But if there's a Christmas special from S|C, you should upgrade to 5.1!

-Tom
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