Izotope RX6 audio editor crashes scope to blue screen

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Citroen
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Joined: Wed Jan 03, 2018 9:37 am

Izotope RX6 audio editor crashes scope to blue screen

Post by Citroen » Thu Jan 04, 2018 2:29 am

The RX6 audio editor crashes my system to a blue screen when I select the ASIO scope driver. Using the generic ASIO driver does not work as well. After slowly checking all connections I receive an error message that the driver is already in use.

Windows 10 System (16 GB, I7) has Scope 7 installed with latest versions of Cubase pro 9.5 and Wavelab working fine.

Citroen
Posts: 3
Joined: Wed Jan 03, 2018 9:37 am

Re: Izotope RX6 audio editor crashes scope to blue screen

Post by Citroen » Thu Jan 04, 2018 3:06 am

additional info: Windows 10 reports system exclusive error related to scopepci.sys

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garyb
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Re: Izotope RX6 audio editor crashes scope to blue screen

Post by garyb » Thu Jan 04, 2018 10:09 am

the Windows error message is not that meaningful.
RX6 tried to do something that the Scope hardware could not respond to. that created a timeout and a panic. i don't think it's the driver, i suspect that the program is attempting to set up the hardware, but Scope is not controlled by the ASIO host. the chances are that only the programmer of RX6 could fix this.

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yayajohn
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Re: Izotope RX6 audio editor crashes scope to blue screen

Post by yayajohn » Fri Jan 05, 2018 4:08 pm

i don't know if this will help but,
I was using the Zynaptic Pitchmap last year and noticed it would not work properly and sometimes crashed the whole system.
I went back to the Scope settings an raised the ULLI settings to the highest latency and only then would the program work fine.
Maybe try it and see?

Citroen
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Joined: Wed Jan 03, 2018 9:37 am

Re: Izotope RX6 audio editor crashes scope to blue screen

Post by Citroen » Sat Jan 13, 2018 3:57 am

Thanks for your suggestion, unfortunately that did not work. Izotope informed me that the SCOPE 7 driver is not tested, so they do not know if it is compatible. I know use the ASIO4ALL driver v2. That solved it for now.

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